Home Page : Company Information : Online Privacy Statement : Last Updated January 19, 2006

Manners International and The Ryan Group, Inc., parent company of Manners International, have created this online privacy statement in order to demonstrate our firm commitment to online information security.

Manners International will not sell, release, trade, or provide to third parties any personal information that is collected on the this website under any circumstances.

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The following sections detail our site security and online information gathering and dissemination practices for this website:

Contact Information Form:

MannersInternational.com uses a contact form for website visitors who wish to contact us via the Internet. This form requires users to provide specific contact information (like their name and e-mail address) and demographic information (like their zip code and phone number). We use customer contact information from this form to send the individual information about our company. The customer's contact information is also used to contact the visitor when necessary and notify them of new products and services when they become available. Users/Customers may opt-out of receiving future mailings; see the choice/opt-out section below.

Order Forms:

Our site uses order forms for customers to purchase our video and instructional products and register for our workshops and seminars. We collect the customer's contact information (like their name, phone number, street address, city, state, zip, and e-mail address). Financial and billing information is collected through PayPal, a third party payment processor, and Manners International does not have access to this information.

Information collected from the customer registration (order) forms are used to send orders to the customer and contact the customer when necessary. Manners International may also contact the customer in the future to notify them of new products and services. Customers may opt-out of receiving future mailings; see the choice/opt-out section below.

Credit Card information is processed in real-time by PayPal, the Internet leader in credit verification and fraud prevention. All credit card information is encrypted by SSL for your protection. For more information on our data security procedures, please see the 'Information Security' section below.

Cookies:

Manners International uses cookies in certain parts of our site for product ordering progress (Shopping Cart) and to enhance site security and usability. (Customer Log-in Function) These cookies do not track or record your browsing habits or personal information and are used only to enhance your online experience.

Manners International may periodically use outside ad companies to display ads on our site. These ads may contain cookies. Cookies received with banner ads are collected by our ad companies, and we do not have access to this information. However, these cookies cannot record or copy any personal information provided to Manners International. The ad companies have no access to any personal information provided to the Manners International.

External Links:

This site contains links to other websites. We do not release any personal information provided to Manners International to these other websites under any circumstances.

Information Security:

This site has security measures in place to protect the loss, misuse and alteration of the all information under our control. Orders placed for Manners International products are processed on a secure server using SSL encryption technologies. Credit Card purchases are verified by a secure connection to PayPal and screened for validity and fraud protection.

All information provided to the Manners International is stored on secured servers in an access-controlled building. Physical access to our servers is limited to Manners International systems administration personnel only.

Choice/Opt-Out: This site gives users/customers the following options for removing their information from our database and to not receive future communications regarding our products and services.

  • You can send e-mail to remove@ryangrpinc.com
    Note: Please include 'Remove' in the subject line of email.
  • You can call us at800-870-9185 for removal from our database.

Correct/Update:

This site gives users the following options for changing and modifying information previously provided.
  • You can send e-mail to support@RyanGrpInc.com
    Note: Please include 'Update My Information' in the subject line of email and explain the update in the body of the email.
  • You can call us at800-870-9185 for information updates.
  • You can log-in to your account at MannersInternational.com and modify the information yourself.

Refunds for Online Purchases:

We offer a 100% refund or product replacement on defective video and software titles (minus the original shipping fee). We will also refund 100% of the purchase price on unopened video and software titles. Note: Opened Video and Software titles are nonrefundable.

Contacting Manners International:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us via:

Phone:800-870-9185
Email: info@RyanGrpInc.com

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