• • A. Always arrive on time for an appointment.---Never arrive late. ---Arrive no more than five minutes early.

• • A. For services rendered, it is not considered impolite to request payment. However, you should first contact your billing representative before approaching the executives or principals of the company.

• • A. Business cards should never be exchanged while dining. This is true at even the most informal dining situations.

• • A. When displaying flags at business, civic or social events, the American flag is placed on the speaker's right. State and organizations' flags are placed on the speakers left or to the audience's right.

• • A. First, always observe the company's specific gift giving policy. Second, employees should be discreet when exchanging gifts with one another. Gifts should be exchanged away from other coworkers, so not to offend employees not receiving any gifts.

• • A. Alcoholic beverages are inappropriate in a receiving line. Both the "greeters" standing in the line and the guests being introduced should not have a drink in hand.

• • A. If you are a cubicle worker, who is constantly "challenged" by a lack of privacy at your workplace, propose to management that a 'Cubicle Workers Code of Ethics' be established for workers of a common area.

• • A. Perfume, cologne or aftershave should be applied sparingly, evoking a subtle scent. Strong fragrances, as well as, inexpensive or "cheap" fragrances are often offensive to business associates and therefore inappropriate in a professional venue.

• • A. If you have a home-based business...Install a second line for business-use only and have an automatic answering system that picks up automatically if you are on the other line. Therefore, eliminating busy signals and portraying a professional image to your clients.